Refund policy
We have a 30-day return policy — you have 30 days after receiving your
item to request a return.
To be eligible, your item must be unused, in its original packaging, and
in the same condition you received it. You'll need your order number or
proof of purchase.
To start a return, email us at hello@tegulane.com with your order number
and reason for return. Once approved, we'll confirm the next steps with
you directly — in most cases, a return shipping address is not required
and we will process your refund once the return is approved.
Damages and issues
Please inspect your order on arrival and contact us within 48 hours if an
item arrives defective, damaged, or incorrect, so we can resolve it
quickly — usually with a replacement or full refund, no return required.
Exceptions
We cannot accept returns on sale items, gift cards, or items marked as
final sale at the time of purchase.
Refunds
Once your return is approved, you'll be refunded to your original payment
method within 14 business days. Bank and card providers can take a few
additional days to post the refund to your account.
If more than 20 business days have passed since approval and you haven't
seen the refund, contact us at hello@tegulane.com.
Contact
hello@tegulane.com
DHS Ecom Digital Group LLC
7901 4th St N, Ste 300, St Petersburg, FL 33702, USA
